I placed an order and still haven't received it

Customer Service

Last Update a year ago

We are a custom shop, which means every holster is built to order. This causes us to have a lead time. There are instances where we run past our lead times - but it is very rare. To see current lead times, please visit here.


"Business Days" does not include weekends or holidays.


Quick ship/rush holsters ship in 5 business days, when ordered by themselves.


In stock/clearance holsters ship in 48 business order, when ordered by themselves.


We DO NOT send status updates throughout production. Your order will stay "In Production" until it has been shipped. Once your order has shipped you will receive an email confirmation with the tracking number and the status will change to "Shipped".


If you have more questions about the status of your order please contact our customer service department:

Email: [email protected]

Text 989-272-8319

Was this article helpful?

1 out of 1 liked this article

Still need help? Message Us